Shipping policy

Shipping Policy
Thank you for shopping with us! We’re committed to delivering your bolster safely and on time. Please review our shipping policy below.

Shipping Locations
We currently ship within the United States only.

Processing Time

Orders are processed within 1-3 business days.

You'll receive a confirmation email once your order has been packed and is ready to ship.

Shipping Methods & Delivery Time

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	3–7 business days	Free on all orders above $50
Expedited Shipping	2–3 business days	Calculated at checkout

Please note: delivery times may vary based on your location and any unexpected carrier delays.

Tracking Your Order
Once your order ships, you’ll receive a tracking link via email so you can follow your package every step of the way.

Shipping Address
Please ensure your shipping address is correct at checkout. We are not responsible for lost or delayed packages due to incorrect or incomplete addresses.

Delivery Issues
If your order is lost, delayed, or arrives damaged, please contact us at contact.koalu@gmail.com within 7 days of delivery. We’ll be happy to assist you.

Questions?
Email us anytime at contact.koalu@gmail.com — we’re here to help!